All products available here are e approved by the US FDA. Customers are required to confirm with the following policy before making use of this website and ordering from With our unique and customer friendly cancellation and refund policy, our customers can easily rely on us for their requirements as they feel more secured and have no tension or inhibitions to order online on mtpkits.online.
No orders will be refunded or cancelled, if the customer has opted for Express Shipping as the product is immediately shipped and cannot be recalled.
Circumstances where customer is viable for money back?
1. Damaged during delivery: If the shipped product is damaged during the delivery process, they buyer is liable to get complete money back of the invoice amount he paid. The customer can also opt to reorder a new product which will be shipped at no extra cost to the customer.
2. Missing delivery – In such cases where the product does not reach the customer for any reason, the customer would be liable for money back or reshipping at no extra cost.
Such easy refunds are very much possible looking at the situation and company policies.
Circumstances where the customer is not liable for money back
1. If any customer gives wrong shipping / billing address or a partial address is provided – Money Back will not be considered in this case even if the product is returned back due to incorrect shipping or billing address provided by the customer. However, customer can always book a new order to the correct address but, they will have to make a fresh and complete payment.
2. Non-availability of the purchaser: If the product is returned to us due to non-availability of any one to receive it, No money back will be granted. It is the customers responsibility to track the product and receive it.